personal deelopment and self empowerment

            Weaving Optimism And
      Positive Thinking Into Success

    People are often their own worst enemy, especially if they allow negative feelings to create artificial barriers to achieving their personal and professional goals.

   This happens every day. For example - person A starts to talk enthusiastically about a new opportunity and immediately persons B and C become spoilsports and attempt to shoot the idea down by focusing only on the negative consequences that could possibly result.

   Person A can make two choices - maintain their original positive optimism or be influenced by the aggressively pessimistic naysayers.

   In many cases, a negative person will allow emotions like anger to cloud their judgment for no other reason than they take everything that happens too personally.


   It's almost as if their egos won't allow them to miss an opportunity to get upset and start an argument. Coupled with a false sense of indignation they fail to realize that they are actually creating more barriers to resolving whatever the issue may have been in the first place.

   In nature, opposites attract, but in real life things just don't happen that way. Positive people tend to draw towards other optimistic people, and of course negative people cluster together like angry bees. The difference between the two groups is that the optimistic ones tend to simply walk through life knowing that whatever challenges they encounter they can, and will quickly and easily overcome.

   A good example of these behaviors is in reviewing two identical technical support requests with completely opposite results.

   In Case 1, positive thinking customer A is experiencing a problem installing a piece of software. Quickly realizing that the problem is beyond their skill level, they call the support hotline confident that resolution of the issue will be forthcoming. They cheerfully and courteously explain the problem they are experiencing and patiently work with the support staff to correct it.

   In case 2, negative thinking customer B is experiencing a similar problem. In frustration and anger they call the support hotline and immediately launch into a belligerent tirade about the quality of the product and the company that produced it. They are ofter known as "bashers". While the support staff attempts to help the customer, they quickly become frustrated at the customer's refusal to provide the needed information.

   Customer B insists upon escalating the problem to a supervisor or manager where the violent denunciations continue. After 45 minutes or so of arguing with various supervisors and managers and with no resolution in sight, the customer threatens to sue or file legal complaints and hangs up without resolving the their problem.

   Optimistic people seldom worry about encountering problems with anything. They understand that "stuff happens". More importantly, they also understand that there is a solution out there somewhere. Their goal is to simply resolve the issue as quickly and efficiently as possible, which they know they will be able to do some way, somehow.

   It's for this reason that those who are optimists and have a positive mental attitude are far more likely to be a success in both their business and personal lives
                                                                                    Richard Rossbauer
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Do not wish to be anything but what you are,
                           and try to be that perfectly
- St Francis of De Sales
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