Make Sure You Get Our Mail
Increasingly, ISPs (Internet Service
Providers) are using filtering systems to try to keep Spam out of
customers' inboxes. Sometimes, they accidentally filter the e-mail
that you want to receive.
To make sure that email from RichardPresents.com is not filtered into
your "junk" or "bulk" folder, please add this
address to your list of trusted senders:
Place the domain <Richard@RichardPresents.com>
Safe List, so that you can
receive our e-mails. The safe list can be accessed via the "Options"
link next to the main menu tabs.
AOL: Place the domain
your Address Book.
Yahoo! Mail: If one of our
emails is filtered to your 'bulk' folder, open the message and click
on the "this is not Spam" link
next to the "From" field.
For some spam filters: Place
on the filter's whitelist. You
may need to search a filter's help for how to do this -- and
depending on software/version, they may call it a "whitelist,"
a "good list",a or
Other ISPs: If one of your
emails is being filtered, add
<Richard@RichardPresents.com> domain (or our email's 'From'
or 'Reply-to' address) to your
address book or contact list.
If that option is not available, try moving the message to
your 'inbox' or forwarding the message to yourself.
If subsequent messages continue to be filtered, call or e-mail
your ISP's tech support and
specifically ask how you can be sure to get all e-mail from
<Richard@RichardPresents.com>. Follow their instructions
NOTE: If your ISP does not allow you to whitelist
a domain, they are violating your basic right to receive
e-mail from whomever you want(*).
There are many other, customer-focused ISPs who would love to have
So please do make sure that your mail server or ISP is not
<Richard@RichardPresents.com> information from you.
(*) This may not be the case in every Country, but it is certainly
worth questioning if your Service Provider doesn't cooperate with
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