Keeping It Simple

A Special Report
How to add an email address
 to a 'WhiteList"

   Make Sure You Get Our Mail
Increasingly, ISPs (Internet Service Providers) are using filtering systems to try to keep Spam out of customers' inboxes. Sometimes, they accidentally filter the e-mail that you want to receive.

To make sure that email from is not filtered into your "junk" or "bulk" folder, please add this address to your list of trusted senders:

< > 
note: be sure to remove the < and > symbols before adding this address to your acceptable lists

                       Here's how:

Hotmail: Place the domain <> on your Safe List, so that you can receive our e-mails. The safe list can be accessed via the "Options" link next to the main menu tabs.

AOL: Place the domain <> in your Address Book.

Yahoo! Mail: If one of our emails is filtered to your 'bulk' folder, open the message and click on the "this is not Spam" link next to the "From" field.

For some spam filters: Place the domain


on the filter's
whitelist. You may need to search a filter's help for how to do this -- and depending on software/version, they may call it a "whitelist," a "good list",a  or similar name.

Other ISPs: If one of your <> emails is being filtered, add  <> domain (or our email's 'From' or 'Reply-to' address) to your address book or contact list.

If that option is not available, try moving the message to your 'inbox' or forwarding the message to yourself.

If subsequent messages continue to be filtered, call or e-mail
your ISP's tech support and specifically ask how you can be sure to get all e-mail from <>. Follow their instructions for whitelisting.

NOTE: If your ISP does not allow you to
whitelist a domain, they are violating your basic right to receive e-mail from whomever you want(*). There are many other, customer-focused ISPs who would love to have your business.

So please do make sure that your mail server or ISP is not accidentally keeping <> information from you.

(*) This may not be the case in every Country, but it is certainly worth questioning if your Service Provider doesn't cooperate with you.

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